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STEP 1:

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STEP 2:

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ABOUT VINDYNAMICS: 

At VinDynamics, we are building a global robotics and AI infrastructure platform — combining humanoid robotics, embodied AI, and large-scale data ecosystems to power the next generation of intelligent machines. 

Backed by Vingroup, Vietnam’s leading technology conglomerate, VinDynamics is on a mission to accelerate the adoption of robotics worldwide through advanced AI, scalable platforms, and real-world deployment at global scale. 

Our vision is to make robots more accessible, intelligent, and commercially scalable — enabling safer, more productive, and more connected lives across industries and everyday environments. 

JOB DESCRIPTION 

• Support drafting & updating SOPs, processes, and operational documents per company templates. 

• Maintain trackers / checklists for documentation and operational task progress. 

• Support basic customer support / ticket handling: intake, triage, SLA tracking, logging. 

• Support basic data QC / listing review or simple reconciliation, depending on the assigned product. 

• Compile data; prepare reports, minutes, mockups / forms for operations. 

• Coordinate cross-functionally (Product / Tech / Legal / Finance / Data) under Platform Ops direction. 

REQUIREMENTS

• 3rd–4th year student or recent graduate (Business, Management, IT, Data, Law, Languages, or related). 

• Detail-oriented, structured thinking, strong documentation skills; proficient in Excel / Word / Google Sheets. 

• Good English reading & writing (documents serve the US market). 

• Proactive, eager to learn, responsible; available at least 3 days/week. 

Preferred 

• Familiarity with data / AI / marketplace / digital products; interest in robotics. 

• Strong English; prior internship in operations / ops / PM / customer support. 

• Knowledge of workflow / ticketing / document tools; living near Technopark. 

BENEFITS 

• Internship allowance commensurate with contribution and performance. 

• Help build a global product from zero-to-one (data marketplace & AI/robotics data) — backed by Vingroup. 

• Direct mentorship from the Head of Platform Operation; exposure to US platform models and standard operating processes. 

• Fast-paced tech environment; clear KPIs; opportunity to convert to full-time.