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STEP 1:

Please click the link to submit your application directly to the company: 

Careers

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STEP 2:

Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.

Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.

YOUR TASKS:

Customer (Internal)

• Represent business needs within IT delivery processes
• Bridge gaps between business expectations and IT solutions
• Support resolution of business issues and inquiries
  
  
  

Stakeholder

Internal:

• Support implementation of EGAPs in the country
• Act as an interface between the country and the regional/global IT
• Provide regular updates on initiatives and status to IT Management
  
  
  

External:

• Coordinate with vendors for solution delivery and support
• Manage issues, escalations, and service performance
• Ensure solutions align with business requirements
  
  
  

Process

Local Digitalization

• Define and capture business requirements
• Analyze processes and design solutions
• Support implementation and delivery
• Validate solutions through testing
• Support adoption and post-implementation
  
  
  

EGAPs:

• Align rollout scope and timelines with regional teams
• Assess local gaps and readiness requirements
• Support rollout execution and coordination
• Validate deployment through local testing
• Support stabilization and user adoption
  
  
  

Work Health & Safety

• Take reasonable care for own and others’ safety
• Comply with DHL safety policies and instructions
• Report hazards, incidents, and near misses promptly
• Participate in required safety training
  
  
  

People Management

• No direct reports; influence without formal authority
• Drive alignment and decisions through value-driven insights
• Enable change and continuous improvement across stakeholders
  
  
  

YOUR PROFILE:

• Bachelor's Degree Information Services (or equivalent)
• 3–5 years of experience in business or systems analysis roles
• Experience delivering IT solutions across the full development lifecycle
• Proven experience working with cross-functional stakeholders
• Experience in Agile or hybrid delivery environments preferred
• English fluent (written and spoken)
• Skills: Business Knowledge, Business Analysis, Requirements Management, Data Modelling & Design, Planning & Organizing, Stakeholder Relationship Management.
• Competencies: Customer Focus, Strategic Alignment, Driving Performance, Self-Development