Job Description
To apply for this job, you need to complete both steps below:
STEP 1:
Please click the link to submit your application directly to the company:
https://www.linkedin.com/jobs/view/4426029490/
Your application will only be received by Recruiter if submitted via above link.
STEP 2:
Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.
Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.
What you will do
• Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits
• Sending Arrival notice to Customer and follow up to receive customer decision whether to clear customs themselves or authorize FedEx to clear customs
• Sending Freight charge notice to Customer
• Communicate and collaborate with customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues
• Liaise with all regulatory bodies to facilitate the customs clearance process and resolve any issues that may arise
• Stay up-to-date with changes in customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers
• Ensure accurate and timely submission of customs declarations and maintain proper documentation in compliance with organization policies and regulatory requirements
• Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes
• Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
• Work in rotating shifts, 44 hours per week, depending on business requirements.
You will be a great fit if you have:
Minimum Education: high school education or equivalent Minimum Experience
• At least two (2) years of relevant work experience. No experience required for candidates who have university degree.
• For Associate level, no prior experience is required Knowledge, Skills and Abilities
• Strong knowledge of customs regulations, procedures and trade compliance
• Working knowledge of Microsoft Office & PC
• Strong interpersonal and problem-solving skills
• Proven expertise in planning & organizing, with a strong accuracy & attention to detail What you can expect
• Attractive remuneration package includes:
- Contractual Bonus
- Tuition Assistance Holiday Bonus Performance Incentive for KPI achievement.
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects. • Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more

