VinUnians! Before applying through the link below, kindly scroll to the end of this JD and complete our short form.

MBBank I CRM Business Analyst (>1yr exp)

It helps us discover more opportunities like this and keep track of your application in case it doesn’t show up on the partner’s portal. 

Note: The information is mainly written in Vietnamese for your detailed information

Job Description

• Conduct research and business analysis for new development requests, feature improvements, and applications based on assigned tasks in the CRM (Web/App).

• Directly perform testing of new and modified features in the Smart RM/CRM software according to assigned tasks.

• Be responsible for handling errors and inquiries from relevant departments at the Head Office and branches.

• Supervise the software development process by the IT department, and provide business solutions that arise during implementation based on the assigned business domain.

• Check the operation and management of features and applications on the CRM software (Web/App) to ensure stable system performance.

• Prepare training materials, and directly train and guide end-users (sales force) to ensure accurate and complete delivery of CRM system features.

Job Requirements

• Bachelor‘s degree in Economics, Finance, Banking, or Information Technology.

• Minimum of 1 year of experience in the Banking & Finance sector or in Information Technology.

• Experience in banking operations and feature testing.

• TOEIC score of 550 or higher, or an equivalent certification.