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Lotte Hotel Hanoi I Food & Beverage Sales Trainee

Job Description

• Assist the F&B Sales team in managing and maintaining client relationships.

• Support the team in handling inquiries and proposals for events, group bookings, and corporate clients.

• Help organize and coordinate F&B events, banquets, and conferences.

• Prepare presentations, sales materials, and other documents to support the sales team.

• Conduct market research to identify potential clients and new business opportunities.

• Attend and assist in meetings with potential clients to better understand their needs.

• Collaborate with the kitchen, service, and marketing teams to ensure smooth execution of events and client expectations.

• Assist in promotional campaigns and social media content creation related to F&B offerings.

• Observe and participate in sales strategies, client negotiations, and business development.

• Provide administrative support such as organizing meetings, preparing reports, and maintaining office files.

Benefits

• Hands-on experience in a 5-star hotel environment.

• Exposure to a range of F&B sales functions, from event management to client relations.

• Mentorship from experienced industry professionals.

• Networking opportunities within the hospitality sector.

• Potential for a full-time position upon successful completion of the internship.

Qualifications

• Currently pursuing or recently completed a degree in Hospitality Management, Business Administration, or a related field.

• Passion for the hospitality industry, specifically the F&B sector.

• Strong interpersonal and communication skills.

• Ability to work independently and as part of a team.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent organizational skills and attention to detail.

• Ability to work in a fast-paced, customer-centric environment.

Personal Attributes:

• Enthusiastic and eager to learn.

• Professional appearance and demeanor.

• Ability to adapt to a luxury hotel environment and maintain high standards of service.

• A proactive attitude, capable of taking initiative.